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= javascript_include_tag ’vendor/html5shiv.min.js’ Toggle menu Knowledge Base Courses How can we help? Search guides and tutorials... Overview Everything you need to know when you first begin using Download the Desktop Editor A short tutorial that walks you through downloading the desktop editor Create and Organize Content Watch this webinar to learn how to create and organize your content Product Announcements Get up to speed on our recent product releases and other important news Need Help? Support chat hours: 9am-6pm EST Monday-Friday (excluding major US holidays) Helpful Articles How to Set up Single Sign-on How to Download and Install the Desktop Editor Webinars Create and Organize Documentation How to get employees to read your docs Recently Updated Articles How to publish or update individual articles to Zendesk "Unable to initialize spell checking library" error How to Duplicate a Manual and Add it to Another Site FAQs for IT Teams How do I publish a draft version of an article? More Recently Updated Articles Setting Up Overview of Start here if you’re new to View 15 Articles Organizing Content Organize your sites, manuals, and articles View 70 Articles Customize Your Site Change the look of your knowledge base View 61 Articles Integrations Integrate with other services View 48 Articles Authoring Content Learn how to use the Web and Desktop article editors View 127 Articles Using Admin Tasks User provisioning, reports, settings, billing, etc. View 86 Articles Permissions View 29 Articles PDFs Create PDF templates and download PDF articles and manuals View 16 Articles Contextual Help Use the Chrome extension to push articles to specific web pages View 9 Articles Creating Courses Create courses for customers and employees View 10 Articles Single Sign-on and SCIM Configure Single Sign-on for your knowledge base View 30 Articles Notifications Send communications to your users when things change View 3 Articles Additional Help Resources Announcements 34 Accessibility 7 Example Content 30 Best Practices 30 FAQs 28 Course Materials 18 Migrating Existing Content to 10 Salesforce and 33 Implementation Guides 2 Still Need Help? Contact...