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= javascript_include_tag 'vendor/html5shiv.min.js' Knowledge Base Courses How can we help? Overview Everything you need to know when you first begin using Download the Desktop Editor A short tutorial that walks you through downloading the desktop editor Create and Organize Content Watch this webinar to learn how to create and organize your content Meet with an Expert Schedule a 15-minute call with a expert to learn how to get more out of One-on-One Support Want one-on-one help? Schedule a 15-minute call with a support specialist. Helpful Articles Set up Single Sign-on Download the desktop editor Webinars Create and Organize Documentation How to get employees to read your docs Recently Updated Articles Add Styles, Foldable Sections, and Workflow features to Zendesk HC Using for Customer Support: Where should I publish my content? Overview of User Permissions Add Several Users at Once: Bulk CSV File Upload Adding Contributor Permissions to an Article More Setting Up Overview of Start here if you’re new to View 16 Articles Organizing Content Organize your sites, manuals, and articles View 66 Articles Customize Your Site Change the look of your knowledge base View 42 Articles Integrations Integrate with other services View 46 Articles Using Admin Tasks User provisioning, reports, settings, billing, etc. View 82 Articles Authoring Content Learn how to use the Web and Desktop article editors View 96 Articles PDFs Create PDF templates and download PDF articles and manuals View 15 Articles Contextual Help Use the Chrome extension to push articles to specific web pages View 10 Articles Creating Courses Create courses for customers and employees View 6 Articles Single Sign-on Configure Single Sign-on for your knowledge base View 32 Articles Additional Help Resources Example Content 28 Announcements 3 Best Practices 30 FAQs 24 Course Materials 19 Migrating Existing Content to 10 Salesforce and 30 Implementation Guides 2 Still Need Help? Contact Us Inline referenced article ×...